Reviewed 8 October 2026
Where it may fit
Worth comparing if you already use Boost and would benefit from keeping savings goals separate from spending.
Consider the limitation: Less compelling if linking another app adds complexity without helping your saving or spending. Card ownership has an annual cost after the first-year waiver, and Special Jar headlines do not describe the ordinary account.
Bank balance, Jar or Boost eWallet?
Your Boost Bank savings account and Boost eWallet are distinct balances. An ordinary Jar separates a savings goal inside the bank. Linking the wallet is optional; it does not turn wallet money into a bank savings balance or give it the Jar’s rate.
You reserve RM2,000 in an ordinary Jar for road tax, insurance and servicing, and keep RM300 for daily spending. When you need the saved money, transfer it back to the main bank account. If Auto Add Money is enabled and a wallet payment exceeds the wallet balance, the authorised feature can transfer money from your linked Digital Savings Account into your eWallet. That is wallet funding, not evidence that a third-party biller can collect by direct debit from the bank account.
Auto Add Money requires your own Boost eWallet with matching identity details. Its authorisation lasts six months and has a maximum monthly limit of RM10,000; choose a lower limit if that suits your budget. Ordinary Jars, partner-linked Special Jars and the Bid at Boost campaign have different rules. Check the exact Jar name instead of relying on a banner.
For cash, use the physical bank debit card at an eligible ATM. A virtual card cannot dispense banknotes. Overseas and online card use are disabled by default under the July disclosure; enable only the uses you need.
Account and savings conditions
- Account
- Digital Savings Account · conventional savings
- Who can apply
- Malaysian citizens residing in Malaysia, aged 18 or above, with MyKad. One account per applicant.
- Opening & ongoing balance
- Activate with RM1 or more transferred from an account in your own name at another bank, within 60 days. No ongoing minimum balance.
- Ordinary return
- 2.50% p.a. on the Digital Savings Account; 3.00% p.a. on ordinary Savings Jars, calculated and paid daily. Special Jars have separate campaign rates.
- Bonus conditions
- Special Jars have their own qualifying rules. Only selected Bid at Boost winners receive its advertised bonus rate.
- How the return is calculated and paid
- The Digital Savings Account currently earns 2.50% p.a. and an ordinary Savings Jar 3.00% p.a.; both are calculated and credited daily. Special Jars use their own campaign conditions. Boost eWallet money is not a Boost Bank deposit and does not earn the Savings Jar rate.
Do not move money on the assumption that every Jar earns the highest advertised rate. Check the name of the Jar, its cap and the rate shown before funding it.
Understand why Bid at Boost is not a dependable savings rate
Before you apply
- Requirements, steps and documents
- You must be a Malaysian citizen residing in Malaysia, age 18 or older, applying for yourself as a new Boost Bank customer, with a readable valid MyKad rather than MyKid, MyPR, MyTentera or MyKAS, plus a Malaysian mobile number and email address. In the app, accept the terms and privacy notice, verify the OTP, scan both sides of MyKad, complete the face scan and application form, then activate the account with at least RM1 from your own account at another bank. An unfinished application expires after 14 days. If you do not activate within 60 days, the account closes automatically and any funds are returned without interest. A verified Boost eWallet user may be offered a route through the wallet. A 12-hour cooling-off period after a new account or device blocks outgoing transactions.
Final product check: If you are not a Malaysian Boost Bank employee, the Boostie Payroll Account and its 3.30% p.a. rate do not apply to you. Boost’s current English payroll FAQ says payroll-account funds earn 3.30% p.a.; its Malay version says this is the same as the Digital Savings Account and dates 3.30% from 25 July 2026, which conflicts with the current public savings page showing 2.50% for the Digital Savings Account and 3.00% for an ordinary Jar. Public customers should use the rate shown for their actual account in the app; eligible employees should confirm that the account is labelled Boostie Payroll and shows 3.30% before relying on it.
Account approval depends on the bank’s checks. Use only the bank’s official app or website and do not send identity documents to Rize.
Accessing money and closing the account
- Withdrawals and whole-account closure
- Move money out of a Jar before spending or transferring it from the Main Account. To close the whole account, submit a written request to support@myboostbank.co after settling obligations and transferring the ordinary balance; the terms say closure is completed within 10 business days and the published closure fee is RM0. The public terms do not clearly explain how a remaining Special Jar balance or uncredited promotional interest is treated on whole-account closure, so get that answer in writing before closing.
PIDM deposit protection
- Product and protection limit
- The Digital Savings Account is an eligible conventional ringgit savings deposit. The Main Account and its Savings Jars form part of the same protected balance, subject to PIDM’s automatic limit of RM250,000 per depositor at Boost Bank, inclusive of principal and interest and shared with other eligible deposits in the same ownership category at Boost Bank.
Protection is by depositor, member bank and ownership category, not by pocket or account label. See how PIDM protection and aggregation work.
What does it cost to use?
Selected fees, checked 8 October 2026. Check waiver dates and the ATM network you use.
- Physical card issuance
- Ask the bankConfirm the issuance fee before ordering.
- Annual card fee
- RM8; first year waived.
- Replacement
- RM12 for lost/stolen/damaged cards; faulty-chip replacement and renewal free.
- Selected account fees
- RM0 service, e-statement, closure and DuitNow transfer charges.
- Dormancy
- Sources conflictAfter 12 months without a customer-initiated debit or credit, the current terms classify the account as dormant, block ordinary transactions until in-app reactivation and charge RM10 a year; bank-posted interest or fees do not reset activity. The January 2025 disclosure conflicts internally: one passage says automatic closure after 12 months, while another says closure may occur when the balance cannot cover the RM10 fee and otherwise after seven years. It does not say whether a balance below RM10 is taken as the fee or returned. Ask Boost Bank in writing which closure and residual-balance rule applies.
- Domestic ATM / cash out
- Local MEPS fee waived from 1 July 2026.
- Overseas ATM
- Mastercard network: RM12 per withdrawal.
- Foreign-currency card purchases
- 1.25% plus any Mastercard fees.
Payments, limits and cash deposits
Check your billers, payment limits and cash-deposit route before moving salary or bills.
- DuitNow transfer / QR
- YesTransfers, merchant/personal QR and DuitNow Online Banking/Wallet payments.
- Debit card
- YesVirtual/physical Mastercard. Online and overseas use require opt-in.
- JomPAY
- Ask the bankCheck support for your JomPAY biller in the bank app. Boost eWallet has separate bill-payment services.
- Scheduled payments
- Check the serviceRecurring Jar deposits are available. Ask about scheduling transfers to other bank accounts.
- Direct debit
- Ask the bankThird-party biller collections by direct debit from the bank account were not established in the reviewed public terms. Auto Add Money is different: it pre-authorises transfers from your Digital Savings Account to your own matching-identity Boost eWallet when the wallet balance is insufficient; it does not establish that an ordinary biller can debit the bank account.
- Payment limits
- After own-account verification: transfers/personal QR RM50,000 daily; merchant QR RM10,000 daily. Limit increases have a two-hour cooling-off period.
- ATM / card limits
- Ask the bankCheck Card Limits in the app before withdrawing.
- Physical cash deposits
- Ask the bankFund by bank transfer. Ask the bank about available cash-deposit locations before relying on cash funding.
Before making it your everyday account
- Complete own-account credit-transfer verification to obtain the full payment limits.
- Start with one ordinary Jar and test moving money back for a bill.
- If linking the eWallet, review Auto Add Money’s funding source, limit and expiry.
- For the physical card’s contactless function, make the first in-store purchase using the six-digit PIN, as the bank instructs.
Use the full changeover checklist and keep a working payment route while testing.
Help without app access
Boost Bank
General service
General hotline and email: 9am–9pm daily.
Fraud / lost access
+603 8658 3033 · 24/7. Use the dedicated fraud line immediately if you suspect fraud.
Formal complaints
Boost Bank Customer Support. Use the support email or hotline; in the app, Profile → Support → Submit email. Ask for a formal complaint reference. support@myboostbank.co Boost Bank official complaint route.
Ask for a complaint reference and next update date. The detailed complaint section targets acknowledgement and a first response within one working day, and resolution of straightforward complaints within five working days. Complex cases can take longer. The same page separately says a general concern receives a response within three working days and aims to provide an update within 20 working days; it does not reconcile those statements.
For a specific problem, use the account-access, transfer or card and ATM guide.
Borrowing from this bank
Compare financing eligibility and costs, including eligibility, costs and questions to settle before accepting credit. A savings account does not guarantee borrowing approval.
See Compare Banks for alternatives.
Visit the bank’s official website
Official sources (13)
Reviewed 8 October 2026. Each document is listed once.